Terms of Service

1. Acceptance of terms

These Terms of Service ("Terms") are a legally binding agreement between you and Airan LLC ("Airan," "we," "us," or "our") governing your access to and use of our websites, software, and services. These Terms apply to all websites, products, and service lines owned or operated by Airan LLC, currently including but not limited to AiranSuite (airansuite.com) and airancorp.com, and any additional websites, products, or services Airan LLC may introduce in the future (collectively, the "Services").

By accessing, browsing, or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services. Where a specific product or service line has a separate signed service agreement or order form, that agreement governs in the event of a direct conflict with these Terms, and these Terms apply to all matters not addressed in that agreement.

2. Description of services

Airan LLC provides managed accounts receivable and related financial operations services to businesses, including invoicing support, structured payment follow-up, payment collection facilitation, dispute tracking, and account reporting, along with other professional services and products we may offer now or in the future. The specific scope of services for your business is defined in your service agreement, order form, or the applicable product description.

Airan LLC is not a debt collection agency and does not provide debt collection services. We help businesses run their own receivables process; the client remains the party of record in its relationships with its own customers, and all client-facing communications are issued in the client's name, not Airan LLC's or any product brand name, unless otherwise agreed.

Airan LLC is not a Certified Public Accounting (CPA) firm and does not provide audit, attest, assurance, or tax compliance services through the Services described in these Terms. Nothing on the Services constitutes professional accounting, legal, financial, or tax advice, and you should consult qualified professionals for advice specific to your circumstances.

3. Eligibility

You must be the age of majority in your jurisdiction and have the authority to bind the business you represent in order to use the Services. By using the Services on behalf of a business, you represent that you are authorized to do so and to accept these Terms on that business's behalf.

4. Client responsibilities and authorization

Where our services require access to your accounting, invoicing, or payment systems, you agree to provide accurate account information and the access necessary for us to perform the services, and to promptly notify us of any changes that affect that access. You are responsible for the accuracy of the client, billing, and invoice information you provide to us, and for ensuring that your own use of the Services complies with applicable law, including any laws governing debt collection, consumer protection, and data privacy that apply to your business and your relationships with your own customers.

We access your systems only to the extent, and for the purposes, authorized in writing between you and Airan LLC, and that access ends when the engagement ends.

If you register for an account or are issued credentials in connection with the Services, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us promptly of any suspected unauthorized use.

5. What we are, and are not

To avoid any ambiguity:

• Airan LLC does not act as a debt collection agency, does not make collection calls on your behalf, and does not take a percentage of amounts collected.
• Airan LLC does not hold, custody, or route client payments; payments are made directly into your own merchant and bank accounts.
• Airan LLC does not purchase, factor, or advance against your invoices.
• Airan LLC is not a licensed collection agency or law firm, and where an account requires formal collection action or legal review, we will advise you to engage a properly licensed provider rather than attempt to perform that function ourselves.

6. Fees and payment

Fees for the Services are set out in your service agreement, order form, or applicable pricing page, and are subject to the payment terms, billing cycle, and any commitment period described there. Unless otherwise stated in your service agreement, fees are billed in advance and are non-refundable once a billing period has begun. We reserve the right to change our fees prospectively, with reasonable notice, for future billing periods.

Late payment of fees owed to Airan LLC may result in suspension of the Services until the account is brought current.

7. Third-party platforms and integrations

Delivering the Services may involve the use of third-party software platforms selected and managed by Airan LLC, including tools used to support secure client communications (such as email, text message, or voice notifications sent on your behalf), workflow automation, and scheduling. We select these providers carefully and require them to maintain confidentiality and security standards consistent with our own obligations to you. Airan LLC is not responsible for outages, errors, or interruptions caused by third-party platforms that are outside our reasonable control, though we will work to minimize any impact on your service.

The Services may also connect, with your authorization, to third-party accounting or payment platforms that you independently select, own, and control, such as your accounting software or payment processor. Your use of those third-party platforms is governed by your own agreement with that provider, and Airan LLC is not a party to that agreement.

8. Intellectual property

All content, software, materials, and other resources available through the Services, excluding your own business data and content, are the property of Airan LLC or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your own internal business purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the Services, or reverse engineer or attempt to extract the source code of any software we provide, except as permitted by law.

9. Confidentiality

Each party agrees to protect the confidential information of the other party using at least the same degree of care it uses to protect its own confidential information of similar importance, and not to disclose the other party's confidential information to third parties except as necessary to perform its obligations, as authorized by the disclosing party, or as required by law.

10. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Airan LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any particular collection, payment, or billing outcome will result from use of the Services. Improved collection speed and payment behavior depend in significant part on factors outside our control, including your clients' own conduct.

11. Limitation of liability

To the fullest extent permitted by law, Airan LLC and its officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Services, even if advised of the possibility of such damages. Airan LLC's total aggregate liability arising out of or related to the Services will not exceed the amount you paid to Airan LLC for the Services during the three months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Airan LLC and its officers, employees, and service providers from any claims, damages, liabilities, and expenses, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of applicable law, or your dealings with your own clients or customers.

13. Term and termination

These Terms remain in effect for as long as you use the Services. Either party may terminate a service engagement in accordance with the notice and commitment terms set out in the applicable service agreement or order form. Airan LLC may suspend or terminate access to the Services immediately if you breach these Terms, fail to pay fees when due, or engage in conduct that we reasonably believe exposes Airan LLC or its other clients to harm or legal risk. Provisions of these Terms that by their nature should survive termination, including confidentiality, intellectual property, disclaimers, and limitation of liability, will survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts.

15. Changes to these terms

We may update these Terms from time to time to reflect changes in our services or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Services after a change becomes effective constitutes acceptance of the updated Terms.

16. General provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these Terms is not a waiver of that provision. These Terms, together with your service agreement or order form where applicable, constitute the entire agreement between you and Airan LLC regarding the Services and supersede any prior agreements on the same subject matter. You may not assign these Terms without our written consent; Airan LLC may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Contact us